Responsible Gaming at brv99 — your protection is our priority
brv99 believes that enjoyable gaming should always be controlled and responsible. We are always here to support your wellbeing and safety.
What is responsible gaming and why does it matter?
Responsible gaming means playing for entertainment while staying fully in control. Playing at brv99 should be fun — it should not cause financial stress, mental anxiety, or family problems.
If gaming starts to have a negative impact on your daily life, work, family, or financial situation, that may be a sign of a problem. We are ready to help you take the right steps at the right time.
Our protection tools and policies
Setting deposit limits
You can set a limit on how much you deposit daily, weekly, or monthly. Use this feature to stay within your budget. Reducing a limit takes effect immediately, while increasing one takes a little time.
Self-exclusion
If you feel gaming is getting out of control, activate self-exclusion. This feature lets you close your account for a set period or permanently. Opening a new account while an exclusion is active is not possible.
Time-out feature
Need a short break? Use the time-out feature to take a break from gaming for anywhere between 24 hours and 30 days. You will not be able to log in to your account during this period. You can return normally once the break is over.
Session reminders
brv99 sends regular session reminders so you know how long you have been playing. Long gaming sessions can be harmful to your health. When you get a reminder, take a break, have some tea, and spend time with your family.
Gaming history review
Log in to your account at any time to view your gaming history, win and loss records, and total spending. Analyse your own patterns and take action if needed.
24/7 support service
For any question or concern about responsible gaming, our Bangla-speaking support team is with you around the clock. Get instant help via live chat or email [email protected] — always in Bangla.
Recognise the warning signs
Gaming addiction develops gradually. Ask yourself the questions below. If you answer "yes" to most of them, it is time to seek support.
- Are you unable to stop gaming even when you try?
- Are you spending more time or money than you planned?
- Are you unable to focus on work or studies because gaming is on your mind?
- Are you hiding your gaming from family or friends?
- Are you placing larger bets to recover losses?
- Are you going into debt or facing financial problems because of gaming?
- Do you feel irritable or restless when you are not gaming?
Take steps to get help
Acknowledge it to yourself
Acknowledging a gaming problem is the first and most important step. It is not a sign of weakness — it takes courage.
Activate time-out or self-exclusion
Let our support team know and we will apply restrictions to your account immediately.
Contact us via live chat
brv99's Bangla-speaking support team is available around the clock. Your privacy is fully protected.
Seek support from family and trusted people
Talk to the people close to you. If you cannot face the problem alone, seek professional advice.
Write to us by email
[email protected] — our team will work to resolve your issue within 24 hours.
brv99's commitment to responsible gaming
brv99 always places its users' wellbeing above profit. We believe that creating a responsible gaming environment is not just a matter of policy — it is our core value.
SSL encryption and fair play are ensured on our platform. Every game is powered by an impartial random number generator (RNG), so every round is completely fair.
We follow a strict age verification process to protect minors from gaming. If an account holder is found to be under 21, their account is closed immediately and any deposited funds are returned.
Our support team is active 24 hours a day, 7 days a week, following Bangladesh Standard Time (BST, UTC+6). Any request related to responsible gaming receives our highest priority.
Financial limits and controls
Minimum deposit
The minimum deposit at brv99 is just ৳100. Deposit easily via bKash, Nagad, Rocket, Upay, or bank transfer. Start small and stay within your budget.
Withdrawal limit
The minimum withdrawal is ৳1,000. Winnings typically reach your account within 10 to 45 minutes. Fast processing means your money is safe and in your control.
Bonus and wagering
Welcome bonus up to ৳5,000 as a 100% match — with a wagering requirement of only 15 times. Read the full bonus terms and conditions and play with awareness.
Responsible gaming FAQ
Need help? We are always here.
For any question about responsible gaming, our Bangla-speaking support team is available 24/7. Contact us today for a safe and enjoyable gaming experience.