brv99 Terms and Conditions

1 General Rules

These terms and conditions ("Terms") apply to all users of the brv99 platform and website. By using any brv99 service, you are automatically considered to have accepted these Terms. Please read this document in full before registering.

brv99 is an online gaming platform offering cricket betting, live casino and slot games for mobile users in Bangladesh. The platform is committed to providing members with entertainment in a safe and reliable environment.

1.1 Right to Amend Terms

brv99 reserves the right to amend, change or update these Terms at any time without prior notice. The latest revised Terms will be published on this page and will take effect immediately upon publication.

1.2 Scope of Application

These Terms apply to website visits, account registration, financial transactions, gaming activities and all forms of communication with brv99. The rules stated in these Terms are considered final in all matters.

2 Account Registration and Eligibility

To open an account on brv99, a member must meet the eligibility requirements below. If these requirements are not met, the account may be suspended or terminated at any time.

2.1 Age Requirement

To use the brv99 platform, the applicant must be at least 21 years of age. Registration by minors is strictly prohibited and any such account found will be closed immediately.

2.2 Single Account Policy

Only one account is permitted per person. If the same individual creates multiple accounts, all accounts will be terminated and the accumulated balance may be forfeited.

2.3 Providing Accurate Information

All information provided at the time of registration must be truthful, accurate and complete. If false or misleading information is provided, brv99 reserves the right to terminate the account and withhold any deposited funds.

• Provide your correct name, address and contact details.
• Your payment method (bKash, Nagad, Rocket, Upay) must be registered in your name.
• Inform the support team immediately if any account details change.
• It is the member's own responsibility to maintain account security.

2.4 Account Security

Keep your login details (username and password) confidential. They should not be shared with anyone. brv99 is not responsible for unauthorised use of your account — however, if you notice any suspicious activity, please inform our support team immediately.

3 Deposit and Withdrawal Policy

The following rules apply equally to all members for financial transactions on brv99. Compliance with these rules is mandatory for fair and transparent financial management.

3.1 Deposit Rules

Accepted methods for depositing funds on brv99 are: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳100. Deposited funds may only be used for gaming activities on the platform.

• The payment method used for deposits must be registered in your own name.
• Deposits made through a third party are not accepted.
• Deposited funds will be added to the account only after successful verification.
• If you notice any discrepancy in a deposit amount, inform the support team within 24 hours.

3.2 Withdrawal Rules

To request a withdrawal, the account balance must be at least ৳1,000. Withdrawal requests generally take 10 to 45 minutes to process. Funds will only be sent via the same method used for the deposit.

3.3 Verification Process

Before large withdrawals, brv99 may request additional documents to verify identity. This is necessary to prevent fraud and protect members' funds. Withdrawals may be delayed until verification is complete.

4 Bonuses and Promotional Offers

All bonuses and promotional offers from brv99 are subject to the terms below. By accepting a bonus, you are considered to have fully agreed to these terms.

4.1 Welcome Bonus Terms

New members will receive a 100% bonus on their first deposit — up to ৳5,000. Before withdrawing this bonus, wagering of 15 times the bonus amount must be completed. The bonus balance cannot be withdrawn before the wagering requirement is met.

4.2 Bonus Abuse

If any attempt is made to abuse bonuses or gain an advantage through fraud, the account will be closed immediately and all bonuses and related winnings will be forfeited.

• Multiple members of the same household may not claim the same bonus.
• Using multiple accounts to take advantage of bonuses is prohibited.
• Each bonus has a specific expiry period — once expired, the bonus will be cancelled automatically.
• Separate cashback benefits apply for VIP members.

4.3 VIP Program Terms

brv99's VIP program has three tiers — Bronze, Silver and Gold. Bronze members receive up to 0.5% cashback per week, Silver members up to 1.0% and Gold members up to 1.5%. Tier upgrades depend on a member's consistent gaming activity and engagement on the platform.

5 Gaming Rules and Fair Play

brv99 is committed to ensuring a fair and transparent gaming environment. Every game is operated by certified software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt) and guarantees unbiased outcomes.

5.1 Prohibited Activities

Any of the following activities are strictly prohibited on brv99 and, if detected, will result in account termination:

• Attempting to influence game outcomes through any software or technique.
• Placing bets in groups or in a coordinated manner to extract bonuses.
• Using the platform for money laundering or any illegal activity.
• Attempting to interfere with gaming software or exploit any bugs.
• Using or gaining access to another member's account.

5.2 What to Do in Case of Technical Issues

If you experience any technical issues during gameplay (such as disconnection or game freezing), please contact our 24/7 live chat support. Transactions affected by technical errors will be reviewed and resolved.

6 Privacy and Data Protection

brv99 gives the highest priority to protecting members' personal information. Our platform uses SSL encryption technology to keep all your data and financial transactions secure.

6.1 Data Collection

Information collected at registration (name, contact details, payment information) is used solely for service delivery, identity verification and financial transaction processing. Data is not sold or transferred to third parties.

6.2 Data Storage and Security

Member data is stored on secure servers and only authorised staff can access it when necessary. For more details, please read our Privacy Policy.

7 Responsible Gaming

brv99 is deeply committed to responsible gaming. Gaming is a form of entertainment — it should never be considered a source of income. Gaming can be addictive, so please play responsibly.

7.1 Keep Yourself Safe

• Do not bet beyond your means.
• Do not try to recover lost money by placing more bets.
• Set gaming limits and stick to them.
• Do not stop spending time with family or friends in favour of gaming.

7.2 Self-Exclusion Feature

If a member feels that gaming is having a negative impact on their life, they can apply through our support team for a temporary or permanent account suspension. For more information, visit our Responsible Gaming page.

8 Account Termination and Suspension

brv99 reserves the right to suspend or terminate any account if evidence of a breach of these Terms, fraud, money laundering or any other illegal activity is found on that account.

8.1 Voluntary Closure Request by Member

If a member wishes to voluntarily close their account, they can contact us via 24/7 live chat or by emailing [email protected]. Please withdraw your balance before submitting an account closure request.

8.2 Balance After Termination

If an account is terminated due to a rule violation, brv99 reserves the right to hold the existing balance and make a decision after review. If evidence of illegal activity is found, the balance may be forfeited.

9 Limitation of Liability

brv99 is committed to providing the best service, but in certain situations our liability has limits that members need to be aware of.

• brv99 is not responsible for losses caused by internet disconnection or device issues.
• brv99 has limited liability for delays caused by technical issues with third parties (payment providers, game developers).
• The member is personally responsible for losses caused by unauthorised access if they fail to maintain account security.
• brv99 does not bear liability for service disruptions caused by natural disasters, war or other unforeseeable circumstances.

10 Dispute Resolution

If a disagreement arises between a member and brv99 on any matter, please contact our support team first. We are committed to resolving the matter amicably.

10.1 Complaint Submission Process

If you have a complaint, please let us know via live chat or by emailing [email protected]. An initial response will be provided within 7 business days of receiving the complaint, and complex matters may take additional time to resolve.

10.2 Final Decision

In all disputes, the decision of the brv99 authority will be considered final. However, a member's valid complaint will be reviewed and an appropriate resolution will be provided where necessary.

11 Contact and Support

For any questions or clarifications regarding these terms and conditions, please contact our support team through the following:

• Live chat: Support in Bengali is available 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team is always ready to answer your questions and resolve any issues. To learn more about responsible gaming, visit our Responsible Gaming page or read our FAQ.