brv99 Privacy Policy

1. Introduction and Scope

brv99 is an online gaming and cricket betting platform operated for mobile users in Bangladesh. Protecting the privacy of personal information of every member who uses our services is one of our highest priorities. This Policy applies to brv99's main website https://brv99.cam and all of its sub-services.

The purpose of this Policy is to clearly inform you about what information we collect, why we collect it, how we use it, and what your rights are. For any changes, we will publish a new version on this page along with an updated date.

2. Information We Collect

brv99 collects information from users at various stages. The types of information collected are detailed below:

2.1 Registration and Identity Information

• Full name, date of birth, and nationality
• Valid email address and mobile number
• Username created by the user
• Document information required for identity verification (national ID card, passport, or driving licence)

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, or Upay account numbers (stored in partially masked form)
• Bank account information (for bank transfers)
• Deposit and withdrawal history, amounts, and timestamps
• Bonus and promotional offer usage information

2.3 Technical and Usage Information

• Device type, operating system, and browser version
• IP address and connection duration
• Page view history, click events, and session data
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Play history, bet amounts, and outcomes
• Preferred game categories and provider information
• Time spent on the platform and session frequency

3. Purpose of Data Collection

brv99 collects and uses user information only for legitimate and necessary purposes. The main purposes are listed below:

• Account Management: Completing registration, login, and account verification processes.
• Financial Transactions: Processing secure deposits and withdrawals and preventing fraud.
• Regulatory Compliance: Meeting KYC and Anti-Money Laundering (AML) requirements.
• Service Improvement: Personalising the platform experience and resolving technical issues.
• Responsible Gaming: Identifying excessive gaming behaviour and providing relevant support.
• Communication: Sending important notices, security alerts, and service updates.
• Analytics and Development: Monitoring platform performance and building new features.

4. Data Sharing and Disclosure

brv99 may share information with third parties only in limited cases and only for legitimate reasons. This applies in the following situations:

4.1 Payment Providers

Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, Rocket, Upay, and bank transfers. These providers follow their own data protection policies.

4.2 Technology Partners

Only the minimum necessary information is shared with game provider companies such as Pragmatic Play, PG Soft, JILI, and Spribe for the purpose of operating gaming activities.

4.3 Legal Obligations

If there is a court order, a valid request from a law enforcement agency, or a requirement from a regulatory authority, brv99 is obligated to provide the relevant information to comply with legal obligations.

4.4 Security and Fraud Prevention

Limited information may be exchanged with security service providers to ensure platform security, detect fraudulent activity, and defend against potential cyber attacks.

5. Data Protection and Security

To protect your information, brv99 follows internationally recognised technical and organisational measures:

• SSL Encryption (SSL/TLS): All data transmissions are secured with 256-bit encryption.
• Secure Servers: All data is stored in secure data centres where unauthorised access is not possible.
• Access Control: Staff have access only to the information necessary for their role.
• Regular Security Testing: Regular security audits are conducted to identify system vulnerabilities.
• Password Hashing: User passwords are never stored directly; encrypted hashes are always used.
• Two-Factor Authentication (2FA): Two-factor authentication is available for additional security.

While we are committed to ensuring maximum security, no digital system is completely risk-free. If you notice any suspicious activity related to security, contact us immediately.

6. Cookie Policy

Cookies and similar technologies are used on the brv99 website. Cookies are small text files stored in your browser that help our platform remember your preferences and improve service quality.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and the basic operation of the platform. They cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember language preferences, display settings, and user preferences. They can be controlled from your browser settings.

6.3 Analytics Cookies

These cookies are used to collect anonymised data for monitoring website usage and improving services.

7. Data Retention Period

brv99 retains user information only for as long as necessary. As a general rule:

• Active account information: retained for as long as the account remains active.
• Closed account information: retained for a defined period in accordance with legal and regulatory requirements.
• Financial transaction records: retained for the period prescribed under financial regulations.
• Security logs: retained in accordance with fraud investigation requirements.

Once the retention period has ended, information is securely deleted or anonymised.

8. User Rights

As a member of brv99, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right of Rectification: If any of your personal information is incorrect, you may request a correction.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it).
• Right to Restrict Processing: You may restrict the use of your information for specific purposes.
• Right to Portability: You may request your information in a structured, commonly usable format.
• Right to Object: You may object to the processing of your information for specific purposes.

To exercise any of the above rights, please contact our support team. We will endeavour to respond to your request within 30 business days.

9. Protection of Minors

brv99 is a 21+ platform. We do not knowingly or intentionally collect information from any person under the age of 21. If we become aware that information from a minor has been collected by us inadvertently, we will immediately delete that information and close the associated account.

10. International Data Transfers

Some of brv99's technology partners may operate outside Bangladesh. Where information is transferred internationally, we ensure that adequate data protection measures are in place in the destination country or within the relevant organisation.

11. Third-Party Links and Services

Third-party game provider software is used on the brv99 platform. These providers have their own privacy policies that apply to their own services. brv99 is not responsible for the privacy practices of third parties.

12. Policy Changes

brv99 may update this Privacy Policy from time to time. In the event of changes:

• A new version will be published on this page along with an updated date.
• For significant changes, a notice will be sent to the registered email address.
• Continued use of the platform after changes will be taken as your agreement to the new policy.

We recommend that you visit this page regularly.

13. Contact

If you have any questions, concerns, or requests regarding your information in relation to this Privacy Policy, please contact us: